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Articles on:General
Explore our library of how-tos, tips, and suggestions to help you have an epiic experience.

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  • How to add CNAME for white-label
    Setting up a CNAME for your Epiic account allows your team and clients to access the platform through a subdomain (or top level domain) of your choosing. For example, content.yourdomainname.com. Sign into the domain name registrar account and navigate to the settings. Find the DNS zone editor and click on the Add New Record button. Select a CNAME type record. Fill in the Host field with a subdomain you need, for example, content. Point it to whitelabel.qwriter.com. And save yourSome readers
  • How to set up a white label
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  • How to purchase a subscription if you are an existing client
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  • How to add users and assign roles
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  • How to add or edit brand profiles
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  • How to duplicate a project
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  • Navigation overview
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  • How to pause or cancel a subscription
    https://support.epiic.com/en-us/article/how-to-pause-or-cancel-a-subscriptionFew readers
  • How to upgrade or downgrade a subscription
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  • Why you should use Slack and how to use it
    Once you sign up, you’ll receive an email with the subscription details, which includes the information about communication through Slack. The advantage is simple: this way, our support team will respond to you even faster and can address your concerns or requests quicker. If you don’t use Slack, our support team will create a channel and send an invitation to your email. If you need more colleagues in the channels, you can send your colleagues’ emails to the support team. In the chaFew readers
  • How to add a new client login
    Log in to your account and go to “Accounts” in the tab on the right. Choose an account you’d like to add your client to. Click on “Client” on the left. Click on “Create a new client login” and fill out the formFew readers
  • How to share a project
    Open the project that you would like to share with your client or someone without access to your account Go to the “Sharing tab” Copy the project link and send it to the person who needs to review the content. If you would like them to have access to more than one project, you can create a separate client lFew readers
  • How to purchase a bundle
    Log in to your account and go to the “Transaction” page. Click the + icon next to “Review bundles and save”. Choose one of the existing bundles or create your own custom bundle. Proceed with payment. (httpFew readers

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